How to Recover Your TikTok Account Without Email or Phone Number (2024)

Did you forget your TikTok password but you don’t have access to your email or phone number?

If you still have access to either your email or phone number, you can reset your password on the app.

To do so, on the “Forgot password?” option on the login screen.

However, if you don’t have access to your email or phone number, you need to use another method to recover your TikTok account.

Otherwise, you have to create another TikTok account.

That said, if your account has a lot of followers or likes, it’s best to recover it.

In this guide, you’ll learn how to recover your TikTok account without email or phone number.

How to recover your TikTok account without email or phone number
How can I change my TikTok password without a phone number?
How do I get my old Tiktok account back without a password?

How to recover your TikTok account without email or phone number

To recover your TikTok account without email or phone number, you need to submit the “Share your feedback” form.

Alternatively, you can create a new TikTok account and report a problem directly on the app.

After you’ve submitted the feedback form or reported a problem, wait for a few days for TikTok’s response.

The TikTok feedback form is for users who have a problem that they want to report or feedback that they want to share.

Other than the feedback form, you can contact TikTok directly on the app.

However, this is not recommended as they are probably not going to respond to you.

If you still want to try this, create a new TikTok account > Profile > Menu > Settings and Privacy> Report a problem.

Lastly, select a relevant topic, describe your issue, and select “Report”.

1. Navigate to the “Share your feedback” form

How to Recover Your TikTok Account Without Email or Phone Number (1)

Open a browser like Google Chrome or Safari.
Search for “Share your feedback TikTok” or visit this link: https://www.tiktok.com/legal/report/feedback.

The TikTok feedback form has two uses—it allows you to share your feedback or report a problem.

Any information that you provide will only be used to respond to your report.

2. Enter your email address and username

How to Recover Your TikTok Account Without Email or Phone Number (2)

Enter your email address.
Enter your TikTok username.
Select “General account inquiry” as the topic.
Select “Recover account” as the sub-topic.

Enter the email address that is associated with your TikTok account.

If you lost access to it, you can enter another email address instead or make a new one.

Although the username field is optional, you need to enter it since you’re trying to recover your account.

3. Explain that you lost your email and phone number

How to Recover Your TikTok Account Without Email or Phone Number (3)

Explain that you lost access to your email address and phone number and need help recovering your account in the “How can we help?” field.
Submit the form and wait 1 to 3 business days for TikTok’s response.

Here’s an example description, “Hi TikTok, I forgot my TikTok password but I lost access to my email and phone number. My TikTok username is @example. I need help to recover it”.

You don’t have to upload any attachments because you’re reporting that you lost access to your email and phone number.

Do note that it can take more than 3 business days for TikTok to respond to you.

TikTok will respond to you via the email address that you’ve provided in the “Email” field.

Make sure to check your email for their response with instructions on how you can recover your account.

How can I change my TikTok password without a phone number?

To change your TikTok password without a phone number, you can use your email address instead.

However, if you lost access to your email address, you need to contact TikTok using the TikTok feedback form or report a problem on the app itself.

You can contact TikTok by completing and submitting the TikTok feedback form here: https://www.tiktok.com/legal/report/feedback.

Alternatively, you can report a problem on the app itself on your profile > Menu > Settings and Privacy > Relevant topic > No > Still have problem > Describe your problem > Report.

How do I get my old Tiktok account back without a password?

To get your old TikTok account back without a password, you can log in with your phone number.

TikTok will then send a 4-digit code to your phone number that you need to key in before you can log in to your account.

Alternatively, you can reset your password on the login screen > Forgot password? > Phone number/Email.

Then, TikTok will send you a link to reset your password.

Conclusion

If you lost access to your TikTok account, recovering it is important.

This is because you might have uploaded some videos on your account that you want to delete.

Or maybe you have a lot of followers that you don’t want to lose.

Either way, you can follow the steps in this guide to recover your TikTok account.